Benefits of Buying From a Microsoft Authorized Refurbisher

Q: What are the standards for Grade A products?

Desktops: Clean chassis, no dents/chips/gouges, and scratches not exceeding 2" in total. All components are fully functional.Laptops: No dents/chips/gouges, scratches not exceeding 2". LCD with fewer than 10 dead pixels, proper color display, strong hinges, and battery lasting at least 45 minutes under normal use.Monitors (LCD/LED): Fewer than 10 dead pixels, proper color display, scratches or blemishes under 2", fully functional.

Q: What are the standards for Grade B products?

Desktops: May have dents, scratches (2"–12"), or chipped plastic, but remain fully functional. Non-working ports are replaced with alternatives.Laptops: May show wear on keyboard/trackpad, scratches (2"–12"), LCD with 10–30 dead pixels or slight discoloration, hinges may be loose, and battery lasts at least 10 minutes.Monitors (LCD/LED): May have 10–30 dead pixels, minor chips or scratches, or isolated discoloration, but remain functional.

Refurbished devices from a Microsoft Authorized Refurbisher remove the risk of buying refurbished devices while still offering low cost and reliability. Remember, only Microsoft refurbisher's get their software directly from Microsoft. Other refurbisher's may get their software off the internet where there is a high chance of it containing viruses and malware to steal your personal and business data. Learn More

Minimize your risk by using REFURB.io, a Microsoft Authorized Refurbisher (MAR)

With our expertise and certification, you can trust that each refurbished product from REFURB.io has undergone rigorous testing and refurbishment processes to ensure quality and reliability.

MAR's Optimize Performance

Only MARs have direct access to Microsoft engineers who specialize in refurbished devices. Microsoft refurbishers have access to special software tools to help find drivers and software configuration suitable for each different refurbished device.

Affordable Grade 'A' Refurbished Tech with Free 1-Year Warranty

We do our best to source desktops and laptops at the lowest cost possible, so we can pass along greater savings to you. We’ve been in the direct to consumer business since 2014 and are a Microsoft Authorized Refurbisher with established processes to ensure our Grade A products are prepared in a way that you get “As Good As New” at a portion of the price of owning a brand new laptop & desktop. While some retailers may charge extra for warranties, we believe in standing by our work and offer a FREE 1- year Warranty on systems & laptops.

Secure Devices Running Genuine Microsoft Software

Genuine software is any software that’s manufactured or licensed by Microsoft. And every desktop and laptop from REFURB.io comes with it. With non-genuine software, also commonly referred to as pirated software, may contain malware and would lack the security measures to detect them. Without knowing it, you could be exposing yourself to serious threats.

Watch Why You Should Choose a MAR

Frequently Asked Questions

Find answers to commonly asked questions about REFURB.io and refurbished computers.

What does “Grade A” mean for REFURB.io refurbished computers?

All REFURB.io refurbished computers are considered Grade A quality, unless otherwise stated on the product page. Grade A is the highest classification of refurbished products, meaning they are clean, fully functional, and have only minimal cosmetic imperfections.

What is a refurbished computer?

A refurbished computer is one that cannot be sold as new, often because it was:

Previously leased to corporate customers
Used as a display product
Returned for various reasons

These computers are restored to work like new but may show minor scratches or blemishes.

What are the standards for Grade A products?

Desktops: Clean chassis, no dents/chips/gouges, and scratches not exceeding 2" in total. All components are fully functional.
Laptops: No dents/chips/gouges, scratches not exceeding 2". LCD with fewer than 10 dead pixels, proper color display, strong hinges, and battery lasting at least 45 minutes under normal use.
Monitors (LCD/LED): Fewer than 10 dead pixels, proper color display, scratches or blemishes under 2", fully functional.

What are the standards for Grade B products?

Desktops: May have dents, scratches (2"–12"), or chipped plastic, but remain fully functional. Non-working ports are replaced with alternatives.
Laptops: May show wear on keyboard/trackpad, scratches (2"–12"), LCD with 10–30 dead pixels or slight discoloration, hinges may be loose, and battery lasts at least 10 minutes.
Monitors (LCD/LED): May have 10–30 dead pixels, minor chips or scratches, or isolated discoloration, but remain functional.

Do refurbished computers include all original features?

Not necessarily. Features such as webcams, Bluetooth, fingerprint scanners, or touchscreens are only included if listed in the product description.

What screen resolution can I expect?

All refurbished computers are guaranteed to have at least 1366x768 resolution, unless a higher resolution is specified in the product description.

How are refurbished products tested?

All products are cleaned, certified, and quality tested in our ISO 9001 Certified facility to ensure full functionality.

Is REFURB.io a certified refurbisher?

Yes. REFURB.io is a Microsoft Authorized Gold Certified Partner and Microsoft Authorized Refurbisher.

Do refurbished computers come with a warranty?

Yes. Every refurbished computer comes with a FREE One-Year Warranty for peace of mind.

Why should I buy a refurbished computer?

Refurbished computers allow you to own a high-quality system at an affordable price, offering computing power comparable to new products but at significantly lower cost.

Benefits of Buying From a Microsoft Authorized Refurbisher

Minimize your risk by using REFURB.io, a Microsoft Authorized Refurbisher (MAR)

MAR's Optimize Performance

Affordable Grade 'A' Refurbished Tech with Free 1-Year Warranty

Secure Devices Running Genuine Microsoft Software

Watch Why You Should Choose a MAR

Frequently Asked Questions

What does “Grade A” mean for REFURB.io refurbished computers?

What is a refurbished computer?

What are the standards for Grade A products?

What are the standards for Grade B products?

Do refurbished computers include all original features?

What screen resolution can I expect?

How are refurbished products tested?

Is REFURB.io a certified refurbisher?

Do refurbished computers come with a warranty?

Why should I buy a refurbished computer?

Microsoft Authorized Refurbished Products

HP EliteBook 840 G5 14" Laptop Intel Core i5-8350U 1.7 GHz 16GB 512 GB SSD Windows 11 Pro - Refurbished

🔥 Mystery Surprise! Get a Windows 11 Laptop or Tablet

Dell Latitude 5450 14" Ultra 7 165U 32GB 256 GB SSD 14" Windows 11 Pro - Refurbished

Lenovo ThinkCentre M70q Gen 3 Tiny Desktop Intel i5-12400T 1.80 GHz 16GB 512GB SSD Windows 11 Pro Refurbished

Lenovo ThinkCentre M70q Gen 3 Tiny Desktop Intel i5-12400T 1.80 GHz 16GB 256GB SSD Windows 11 Pro Refurbished

HP EliteBook 640 G9 14" Laptop Core i5-1245U 16 GB 512 GB SSD Windows 11 Pro - Refurbished

Lenovo ThinkPad L15 Gen 1 15" Laptop Intel Core i5-10210U 16GB 512 GB SSD Windows 11 Pro - Refurbished

Dell Latitude 5420 14" Laptop Core i5-1145G7 16 GB RAM 256 GB SSD Windows 11 Pro - Refurbished

Lenovo ThinkPad L15 Gen 2 15" Laptop Intel Core i5-1135G7 16GB 512 GB SSD Windows 11 Pro - Refurbished

Microsoft Surface Go Laptop 12.4" Touch Core i5-1035G1 8 GB 128 GB SSD Windows 11 Pro - Refurbished

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